Blog

‘People care about their problems. Not your solutions. They don’t care what you know until they know how much you care.’  - Carl Richards Empathy, or the ability to sense other people’s emotions, is a must must-have trait to become an effective financial planner.  Since financial planning is primarily a relationship business that involves dealing with people, the better you can understand why people feel, act, and do what they do, the more successful you will be. For the most part, ...

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Last month, we reviewed some of the issues that firms should consider when deciding whether to relocate a new hire to join the organization. This month, we continue the discussion by exploring some guidelines on how to handle the process of at-a-distance candidates doing an on-site firm visit and interview, as well as an overview of what we are seeing firms provide in terms of relocation benefits. Since financial planning positions, at least the client facing ones, are about building trust ...

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January 2017 Clients, Friends, and Colleagues, I hope you had a great holiday and are off to a terrific start for 2017! This month we are going to examine issues involved when new hires relocate to come work with you. Below is question I often receive from firm owners seeking to hire new team members: Challenge – “…I think this candidate can be a great fit, but they are not from this area, nor do they have any family ties here. I am concerned that if they are only moving here for ...

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Last month, we discussed how placing too much emphasis on technical knowledge can lead to a poor hiring decision. In this month’s article, we identify/explore several other areas that we have seen be better indicators of Success than purely technical ability. Look for these “SPECIAL” markers of success, in conjunction with technical skills, to find your next special person. Sense of Urgency - Most candidates think they have this, but few do. Unfortunately, the mindset of having a burning ...

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Technical skills undoubtedly play an important role in a financial planner’s career. Even though the practice of financial planning is heavily an Art, there is still quite a bit of Science knowledge that needs to be acquired for successfully helping clients achieve their goals. There might be a few out there that come close, but no one I know of has mastered all the technical topics in the financial planning profession lexicon, because the issues a client could face over their lifetimes are ...

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We have seen a substantial amount of merger and acquisition activity recently. What we are not seeing, though, is the massive layoffs that are often associated with these types of transactions in other industries. Instead, there is a flurry of hiring… albeit often to help replace staff who departed (of their own volition) due to not desiring to be a part of the new acquiring firm. From what we have seen, this is due to a heavy emphasis on the quantitative metrics, while the qualitative items, ...

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At some point in your organization’s lifecycle, you will have a team member(s) who underperforms. Underperformance comes in various sizes and shapes, but is most likely a deficiency surrounding getting things done quickly and/or accurately.  If not addressed properly, underperforming team members can wreak havoc on an organization’s work flow, service standards, and ultimately profitability. Here are some do’s and don’ts to help guide you in getting an underperforming team member back on a ...

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