Blog

Leading an organization during a crisis is a challenging endeavor, but it comes with the territory. After all, if it were easy, then everyone would do it!  Leadership is about inspiration, and getting people to deliver their best towards a common set of goals they share with your organization. But leadership does not mean having all the right answers all of the time... so don't put this additional pressure on yourself. It means garnering trust, so people have the confidence to follow you and ...

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Even though some states are re-opening and the worst is hopefully behind us, the Covid-19 Pandemic of 2020 has taken over 100,000 lives, destroyed thousands of businesses, and devastated many associated livelihoods.  We published the article entitled “Employing Remote Team Members” four years ago in May 2016. What then may have been suggestions, for uncomfortable change, for some firms came to reality overnight as the government shut down state economies to slow the progression of the virus. As ...

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Social distancing and shelter in place restrictions have made it almost impossible to interview candidates in person in your office. Conducting an effective interview is a challenge, by itself, and removing the component that gives you the greatest insight into a person’s energy, gravitas, body language, and overall presence can make choosing the best candidate much tougher. We have interviewed thousands of candidates via video over the last decade of recruiting for financial planning firms. ...

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When your team members are working harder and longer to serve your clients consider these tips to keep them motivated so they will be able to more effectively help you navigate through these challenging times: Positive reinforcement - Tell them they are doing a good job. It is a management best practice to do this anyways, but team members are seeking affirmation from you that their extra efforts are not going unnoticed. While it is obvious to do this in the moment, consider calling, ...

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For more than a decade, the financial planning profession has enjoyed strong stock market returns, which has led to firms growing and hiring at an impressive clip and posting record increases in profit, revenue, and assets under management.  This explosive growth obviously could not continue indefinitely, though, due to the cyclical nature of the stock market. So how should firms approach their human capital planning, now that we are transitioning into times of market turbulence? For firms ...

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‘Millennials are so yesterday’s news!’ - Several anonymous financial planning firm owners Ouch! A blunt statement by obviously frustrated business owners who have had challenges employing millennials in their firms, but they do have a valid point. As Generation Z, the generation that follows the Millennials, is actually starting to enter the workforce… and many are hopeful that this up-and-coming generation could be the unicorn employers have been seeking. Based on findings from early ...

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“Gratitude is the greatest of virtues and the parent of all the others.” Cicero   Our relationships with people in our life matter the most, but are too often unwittingly neglected.  When was the last time you expressed your gratitude for someone? It may come naturally for you in terms of your clients, such as sending end of year thank you letters to go out to all of your clients expressing how grateful you are for them and how you wouldn’t have the business you have if it weren’t ...

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The location of your firm is a major driver in what type of talent you can attract. When recruiting Millennial talent for your firm, the firms located in major metro areas (tier 1 market) tend to have an advantage over those in less populated urban centers (tier 2 market)… a reality of current Millennial lifestyle preferences. The most sought-after job location destinations cited by the prospective job candidates we have worked with year to date are: Nashville, TN Austin, TX ...

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Last month, we discussed why it’s important to hire for quality of experience over just quantity (or job title) alone. But this comes into play not only with experienced planner hires, but also those coming directly out of CFP programs, since all the CFP programs are not the same. In fact, one of the reasons we do so many on-campus visits to CFP programs each year is to be able to speak to the faculty members, tour the facilities, and meet with the school’s program leadership. As in practice, ...

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Hearing the words “I have accepted another offer…” can be an entrepreneur’s worst nightmare… especially since it’s most likely to happen with team members who are high performing (the ones most likely to be recruited away!), where their departure could be a substantial setback. And as frustrating as it may be, it is inevitable that this will happen if you manage people long enough. Firm owners typically have several different ways to respond when the news comes, especially if team member is ...

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