Ep #21: Helping Your Clients Find Their Money Quotient with Amy Mullen

Amy Mullen is the President of Money Quotient, a training and consulting firm in Portland, OR for firms who want to integrate life planning into their client service model. She joins the show today to share the empirical evidence on the life planning approach and how financial advisors using the Money Quotient tools are seeing higher levels of implementation of recommendations and overall higher client satisfaction.

Listen in as Amy discusses how the steps to create an evidenced-based client experience can be a differentiator from traditional financial planning firms, as well as several tools that help financial planners facilitate an effective goals and values exploratory process with clients and prospects. You'll learn how Amy manages her time as the leader of the organization and her tips for aspiring financial planners seeking a good fit.

What You'll Learn In Today's Episode:

What Money Quotient is and how it serves professionals and more. (2:04)
What life planning is. (4:50)
A dangerous assumption in financial planning that leads to less optimal results. (6:17)
The tools Amy uses in her program to help advisors. (8:37)
How to get access to Money Quotient trainings and tools. (14:39)
The effectiveness of practicing exercises during virtual meetings. (19:25)
Available training scholarships. (21:10)
Amy's new role as president and what’s new in the business. (23:02)
How to find the right fit and get into the profession. (30:05)

Ideas Worth Sharing:

“We saw the need of financial planners for more coaching and consulting when it comes to actually developing their client experience.'” - Amy Mullen Share on X “Higher motivation is really useful in terms of getting follow-through from the clients with financial strategies.” - Amy Mullen Share on X “Usually consumers don’t understand the breadth of what an advisor does.” - Amy Mullen Share on X

Resources In Today's Episode:

Amy Mullen: Website | LinkedIn

Download your free copy of the New Planner Career Roadmap!

In this roadmap, you'll be guided through the details of various stages of your financial planner career, including position descriptions, licensing, skill and experience level requirements, and compensation ranges.